Tommy Williams, a broker/realtor with COMPASS in Charlotte, NC, knows the struggle of managing relationships with clients and keeping track of all the necessary information all too well. Despite his 22 years of experience in the industry, he found himself experiencing anxiety over his CRM.
Fortunately, Tommy was able to find some helpful tips from joining GoodSphere that made a significant difference in his approach to CRM. What made these tips so effective was that they were basic yet personal, so that even when working with other people in a session, it made him feel like it was personal to him.
By implementing these tips, Tommy was able to connect with old contacts on a personal level, which generated listings for him even during the winter months when other realtors were struggling. He attributes this success to the human connection he was able to make with his clients and contacts.
In Tommy’s own words, “I think they're (GoodSphere) a tremendous resource in helping us do really what we need to do to connect with our clients on a human level.”